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What is Remote Access?
You are using remote access when you use library services from a computer that is not connected to the SVC Network. To use subscription database services such as EBSCOhost and ProQuest Direct from a computer not directly connected to the SVC Network, you must be affiliated with Skagit Valley College and have a valid SVC ID (SID) number. For most of these services to work correctly, you will also need to: enable cookies and java in your browser and turn off popup blockers and/or allow popups within the specified web site(s). There may also be additional software plugins, such as Adobe Reader or Flash, needed to use specific online resources. Please contact SVC Library Technical Services for additional assistance with remote authentication. What do I need for Remote Access? Our remote access authentication software, EZproxy, is browser independent and does not require any additional configuration for your computer. Internet Service Providers (ISPs) that use a proprietary browser, such as AOL, may cause problems with remote access to the library's licensed online resources. A simple solution to this problem is to connect to the provider, minimize your session and use your own copy of Firefox or Internet Explorer for accessing the library's resources. Effective 12/15/07: If you request any resources requiring authentication that you are affiliated with Skagit Valley College, you will be prompted for your SVC network ID and password. For students, this is your MYSVC ID and password. For SVC employees, this is your SVC network ID and password. Your remote access authentication will then be valid for all resources for the duration of your browser session. Please contact SVC Library Technical Services for additional assistance with remote authentication. Click on the ARTstor icon or link on the library home page. To access class-specific images within ARTstor, you will need to have an ARTstor account, along with folder/group information from your instructor. If you are off campus, you will be prompted for your network ID and password. [more] How do I access Contemporary Authors? If you are on campus and connected to the SVC Network, all you need to do is click on the Contemporary Authors link under Search for Current Articles on the library home page. If you are off campus, you will be prompted for your network ID and password. [more] How do I access Contemporary Literary Criticism Select? If you are on campus and connected to the SVC Network, all you need to do is click on the Contemporary Literary Criticism Select link under Search for Current Articles on the library home page. IIf you are off campus, you will be prompted for your network ID and password. [more] How do I access CQ Researcher? If you are on campus and connected to the SVC Network, all you need to do is click on the CQ Researcher link on the library home page. If you are off campus, you will be prompted for your network ID and password. [more] If you are on campus and connected to the SVC Network, all you need to do is click on the CultureGrams link on the library home page. If you are off campus, you will be prompted for your network ID and password. [more] If you are on campus and connected to the SVC Network, all you need to do is click on the EBSCOhost or CINAHL link on the library home page to access any of our EBSCOhost services. If you are off campus, you will be prompted for your network ID and password. [more] How do I access Health Reference Center Academic? If you are on campus and connected to the SVC Network, all you need to do is click on the Health Reference Center Academic link on the library home page. If you are off campus, you will be prompted for your network ID and password. [more] How do I access ProQuest Direct? If you are on campus and connected to the SVC Network, all you need to do is click on the ProQuest Direct or Newspapers link on the library home page to access any of our ProQuest Direct services. If you are off campus, you will be prompted for your network ID and password. [more] Can I look up my library barcode online? There is currently no way to look up your library barcode online. In order to access your library patron record, you need to have both your name and library barcode. Please contact Circulation or Reference services for additional assistance. I'm getting prompted for my name and password If you are getting prompted for your name and password, or for anything other than your SVC ID (SID) number and last name when you access services requiring authentication, then your computer has probably already been used to access these services through some other other web site, such as a public library or another college library. You will need to clear your browser cookies to clear the old information to be able to authenticate yourself and access these services correctly through the library home page. Clearing your browser cookies in Internet Explorer
Clearing your browser cookies in Firefox 1.x
Clearing your browser cookies in Firefox 2.x
Please contact SVC Library Technical Services for additional assistance. Both EZProxy and certain databases send "cookies" when you connect to them to verify, during your session, that you are an authorized user. If your browser reports an error receiving a "cookie ," the browser and/or your security software may need to be reset to allow cookies. Using proprietary versions of a browsers, such as AOL or Prodigy, can cause some problems for EZproxy. A simple solution is to connect to the provider, minimize your session and use your own copy of Firefox or Internet Explorer for accessing the library's resources. In Firefox, check Tools / Options / Privacy and make sure "Accept cookies from sites" is checked. In Internet Explorer, check: Tools / Internet Options/Security Tab/ and make sure your security level is medium, or, if you have a custom level, that cookies are not disabled. If you are using Internet Explorer the settings below *may* also help:
After making any setting changes to your browser, always shut down and restart your browser to make sure the changes have taken effect. If your SID is still not working for remote access, or you are using a different browser, please contact SVC Library Technical Services for additional assistance. You will need to provide your name and SID to verify your library patron record and/or be authorized for remote access authentication. You must be a current Skagit Valley College student, faculty, staff, or administration to use the library's licensed online resources. If you are a student, this is your MYSVC ID and password. If you are an SVC employee, this is your network ID and password. Please contact SVC Library Technical Services for additional assistance. You will need to provide your name and SID to verify your library patron record and/or be authorized for remote access authentication. |
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