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General Library Questions

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How do I get a library barcode?


If you are an SVC or WWU student, bring your student ID card to the library circulation desk to get a library barcode. If you are a student at the Whidbey Island Camups, you will go to the library to get your student ID card and it will have a barcode affixed to it.  If you are a Distance Education student, or are attending classes at either San Juan Center or South Whidbey Center, contact the library circulation desk to request  a library barcode.

SVC employees may obtain a library card and barcode at the library circulation desk. If you are an SVC employee at San Juan Center or South Whidbey Center, contact the library circulation desk to request a library barcode.

We also provide library service to all residents of Skagit, San Juan and Island counties. You may obtain a community borrower library barcode at the library circulation desk.

Additional information is available in the Borrowing Items section of our web site.

How do I access an article from  ProQuest, Academic Search Premier or other databases from home?


From home, you will be asked for a login and password. For students, use your MYSVC login and password. For employees, use your SVC network login and password. For problems, contact Library technical support.

How do I request an item from the library?


Go to OneSearch and conduct your search. Sign in with your SVC email address and password. Once you have located an item in the library catalog, click on the "Request" button.

Enter your name and library barcode, select a pickup location from the list, and click Request.  You will receive notification from the library when the item is available for you to pick up.

How do I renew my library materials online?


You may renew library materials online, providing there are no requests for the item, no fine would be assessed, and no overdue or recall notice has been sent to the you for this item.

To access this feature, log into OneSearch. Enter your SVC email address and password.

Click on the button labeled Loans to display all the items you have checked out from the library. From there, you can renew items that are eligible for renewal (that have no holds on them or have not exceeded the number of times they can be renewed). Please contact the library circulation desk during library hours for assistance.

How do I change my address and how I receive notices?


By default, library notices are sent to you online by email using your SVC email address.  To receive notices at another email address, talk to library staff at the Circulation Desks at either the Whidbey Island or Mount Vernon campuses.  You can change your address and phone number in OneSearch Library Account by going to the Personal Details Tab. This tab will also allow you to select which library notices you receive. You may opt out of receiving any of these notices.

How do I find videos or DVDs in the library catalog?


There are several ways to locate audiovisual materials in the library catalog.

If you are looking for a specific video, enter the first few words of the title in OneSearch, and choose Library Catalog. If the title starts with a word like "A", "An",or "The," start the search with the next word in the title. If the library owns the video, and you have entered the title correctly, the title should appear in the browse list. 

You can browse through list of all DVDs owned by the library by going to an Advanced Search, choosing Library Catalog as your Search Scope, Subject contains "DVD" and then selecting Material type "Audio Visual."

You can also browse through various genres by using a setting the "Subject" to feature films, short films, western films, foreign films, science fiction films, etc.

When you locate a video or DVD in the catalog, verify that it is located at the appropriate library, write down the complete call number, go either to the Video section of the library or the Circulation Desk, whichever is listed.

How do I cite an article from an online database?


Most of the library's databases, including Academic Search Premier and ProQuest Direct, will do much of the work of citing articles for you. When you email an article to yourself, you will have the option of including a citation in MLA, APA or other format. When you looking at an article in either database you will also see an option to "Cite" the article, along with saving, emailing or printing it. That "Cite" option is what will allow you to see how the article should be cited in your paper. Please note that Science Direct does not have this option available. OneSearch does have a citation function. When you click on a record in OneSearch, click on the picture of the quotation marks " to see the citation in APA, Chicago or MLA format. You can copy the citation and then paste it into a Word document.

For more information on citing sources from databases, print, web or other, go to the library's "Citation Help" page.

Does the library have popular films?


Yes, there are several ways to locate popular films in the library catalog.

If you are looking for a specific video, enter the first few words of the title using a title search. If the title starts with a word like "A", "An", or "The," start the search with the next word in the title. If the library owns the video, and you have entered the title correctly, the title should appear within the browse list.

You can also browse through various genres by using a setting the "Subject" to feature films, short films, western films, foreign films, science fiction films, etc.

You can browse through list of all DVDs owned by the library by going to an Advanced Search, choosing Library Catalog as your Search Scope, Subject contains "DVD" and then selecting Material type "Audio Visual."

When you locate a video or DVD in the catalog, verify that it is located at the appropriate library, write down the complete call number, go either to the Video section of the library or the Circulation Desk, whichever is listed.

Does the library have popular fiction books?


The library purchases popular fiction books in support of Adult Basic Education and other classes through our READ Collection.  Here is an online guide to that collection.

We also have a collection of paperback fiction that is arranged alphabetically by the author's last name. It is located in Norwood Cole Library (Mount Vernon campus), in the center of the library, past the computers. This collection was established and is maintained entirely through donations. If you would like to donate paperback books for this collection, please contact the library.

To see what paperbacks we have, go to the Library Catalog search in OneSearch, Advanced Search, and then go type in paperback.

We also have other fiction books in our regular collection. If you are looking for a particular book, enter the first few words of the title/  If the title starts with a word like "A", "An", or "The," start the search with the next word in the title. If you are looking for books by a particular author, use an author search and enter the author's last name first.

 

How do I find compact discs in the library catalog?


If you are looking for a particular compact disc, enter the first few words of the title using title search in One Search's Advanced Search. If the title starts with a word like "A", "An", or "The," start the search with the next word in the title. If you are looking for compact discs by a particular composer, use author search and enter the author's last name first. If you are looking for compact discs by a particular music group, use author search and enter the group's name. If the group's name begins with "The," start the search with the next word in the name.

You can also browse through all the compact discs owned by the library by doing an Advanced Search for the subject "compact disc.".

 When you locate a CD in the catalog, verify that it is located at the appropriate library, write down the complete call number, and request it at the circulation desk.

How do I find materials for my class in the library?


Reserve course materials are available at the circulation desk. To search for these materials in the library catalog, go to OneSearch, select Course Reserves and then search either by course name,  or your instructor's name.

Does the library have wi-fi?


Yes! When you search for networks, look for  MYSVC.  Please note that parts of the library have better Wifi access than others. Just let one of our staff know if you are having problems connecting.

Does the library have laptops and other technology tools to use & check out?


Yes!

The library has laptops that can be checked out by students for use in the library or to take home. Checkout times vary depending on the campus so check with staff to find out more. The Mount Vernon campus also has two mobile device chargers for students and employees to check out.

Please note that replacement and overdue fines for laptops are high. You must fill out a Technology Agreement before you can borrow these. See the library Borrowing Items page for more information.

The library also serves as the largest computer lab on campus, with 60 computers for students to use. We have both color and black and white printers.  Our copy machine doubles as a scanner that you can use to scan documents to either email or print out.

How do I install Adobe Acrobat Reader to view PDF files?


Adobe Acrobat Reader is required to view PDF files, which is one of the full text formats used in both the EBSCOhost and ProQuest Direct article databases. You can download it for free from the Adobe Systems web site. Downloading and installation instructions are available on the Adobe Systems web site, and a troubleshooting guide is available on the Adobe Reader Support page.

How do I book a study room?


Both the Mount Vernon and Whidbey campus libraries have study rooms that may be reserved for group study work.  They feature wireless access.

The three study rooms at the Mount Vernon campus may be reserved by going to the Library's Circulation Desk in person or by calling 416-7837. Room 113 is the designated Quiet Study room and can accomodate 26 individual students.
 
The two study rooms at the Whidbey campus may be reserved in person by filling out the sign up sheets just outside of 126 and 127 or by calling 679-5322. In addition, Room H-122 may be used for quiet study when it is not being used for library instruction.  It cannot be booked.
 
More information can be found on the Study Room web page. 
 

I have more questions...


For additional assistance, contact SVC Reference Services or SVC Library Technical Services